Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-structural-repair.collision-talk.com (hereafter referred to as “Mercedes Structural Repair” or “we”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our site, as they have their own privacy policies governing user data collection and usage.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Using any of our applications or services as an authorized user.
  • Visiting our website(s) linked to this policy.
  • Subscribing to newsletters, receiving marketing emails, or communicating with us via calls, text messages, or other channels.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services. These include:

  • Account Information: Details related to your user account creation, such as username, email address, and password.
  • Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of financial transactions conducted through our platform.
  • Purchase Information: Details about products or services you have purchased from us.
  • Mobile Device Identifiers: Unique device identifiers to enhance user experience.
  • Location Data: Information about your geographic location when using our services.
  • Feedback: Your comments, suggestions, and reviews related to our products and services.
  • Social Media Information: Data from social media platforms when you interact with our content or engage with us on these platforms.
  • Product Information: Details about the products you show interest in or purchase from our website.

We collect this data through direct user input, automated technologies (such as cookies and tracking pixels), and third parties who share information with us.

Cookies

Mercedes Structural Repair uses cookies to provide a seamless user experience and for analytics purposes:

  • Strictly Necessary Cookies: These are essential for website functionality, ensuring basic interactions and services.
  • Preference Cookies: Used to remember user preferences and settings.
  • Analytics Cookies: Track site usage and performance, helping us improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes collected or as required by law. Once these purposes are met, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Employing encryption for secure communication.
  • Engaging secure third-party processing partners who adhere to strict privacy and security standards.

Children’s Privacy

Mercedes Structural Repair does not intentionally collect or store personal data from children under the age of 18. We encourage parents and guardians to supervise their child’s online activities and use parental control tools if needed.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The ability to limit the processing of your data in specific situations.
  • Portability: The right to receive a copy of your personal data in a structured and commonly used format.
  • Objection: The right to object to the processing of your data for specific purposes, including direct marketing.
  • Non-Discrimination: The right to be free from discrimination when exercising your data privacy rights.

To exercise these rights or have questions regarding our data practices, please contact our Privacy Team at [email protected] or via written correspondence to the address provided on our website.

Changes to Policy

Mercedes Structural Repair reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage users to review it periodically for the latest information on our privacy practices.

Contact Information

For data-related inquiries, unsubscribe requests, or general questions, please reach out to our Privacy Team:

Email: [email protected]

Postal Address: [Provide the company’s physical address]